The fabrics you need with white glove service
We reserve the right to ship and invoice up to 10% over your requirements.
We require a 50% deposit on all custom and special orders.
Returns are not accepted after 30 days of shipping date. Returns are not accepted for cut fabric or partial fabric rolls, custom/special orders for fabric or Finished Product orders. Restocking Charge: A 25% restocking charge will be deducted on all accommodation returns (non-defective merchandise). A credit will be issued based on the invoice price, excluding shipping and handling, less the 25% restocking fee.
All orders for in-stock items usually ship within 24-48 hours. If an item is out-of-stock, you will be notified by an Encore customer service representative within 24 hours. We do not ship on Saturdays, Sundays or Holidays. Please allow for an additional 24-48 hours for orders received on weekends. Encore cannot be held responsible for the performance of any 3rd party shipper. To contact us with questions regarding shipping, please call us at 516-755-7455
All stock items are subject to availability and may be discontinued without notice.
Terms: Net terms are available at the discretion of Encore Fabrics. American Express, Discover, MasterCard and Visa are accepted. Credit cards will be charged at time of purchase, including deposits on special orders.
F.O.B. Point: Our F.O.B. points are our warehouses in NJ, and CA, unless otherwise specified.
Fabrics may have color variations from the web due to dye-lot variations and computer or mobile screen settings. Customer is advised to order a free sample to view actual texture and color before ordering. Variations do occur, however, and commercially acceptable matches are considered the industry standard for acceptability. If a specific custom color is required, then Customer must submit a 6 inch square color sample with the Purchase Order or request. Lab-Dips (small sample) of custom dye lots are available at an additional fee. Large order quantities may come from multiple dye lots, which may result in normal shade variations. Encore shall not be liable for commercially acceptable color variation. All fabric samples remain the property of Encore. We reserve the right to recall any samples, and to update and service our accounts without prior written permission.